FAQ

WHY CHOOSE THE SOAK?
1. Beautiful design – the mix of naturally sourced red wood cedar and the incredible lines of the quality metal fabrication makes the SOAK a piece of art right in your backyard.
2. All-in-one – the SOAK comes with everything you need built in. Shelving and seating have been thoughtfully designed. Included is a separate roll-up operational cover that is integral to the heating process. Optional – Full storage cover.
3. Small footprint and very portable – the SOAK can be set up almost anywhere with a little site preparation. It is easy to ship, requires little assembly and can move with you if you relocate. No need for cranes or 5 of your biggest friends to help you move it!

HOW LONG DOES IT TAKE THE SOAK TO HEAT UP?
Depending on water temperature and wood quality it takes approximately 2 1/2 hours after starting the fire to reach 103°. Remember to tend to your fire and stir the water intermittently. VERY IMPORTANT – always fill the tub with water first and ensure the stove is covered with water prior to starting your fire.

HOW MUCH WATER DOES THE SOAK HOLD?
The SOAK holds approximately 570 L of water when filled to the recommended line.

WHAT IS INVOLVED IN SHIPPING?
Once full payment has been received we carefully package and crate the SOAK prior to shipping.  Each location requires a quote.  Tail gate shipping means to your doorstep and costs more.  If you can pick up at a shippers depot with a large truck that can save you money. We can meet you in Vancouver, B.C. with an uncrated SOAK for a small fee.  Pick up in Gibsons, B.C. is free and requires you to have the appropriate vehicle.

WHERE SHOULD I PUT MY SOAK?
As long as the ground is nice and level and the stove pipe has no obstructions above it, the SOAK can go pretty much anywhere in your yard.

HOW CAN I ARRANGE PAYMENT?
We will send you an invoice and you can send a cheque or choose the option to pay with credit card or do a combination of both, pay the deposit by credit card and pay the remainder with cheque. PayPal is an option for an added fee.

WHAT DOES IT COME WITH?
– Marine grade aluminum sheet, aluminum extrusions, tig welded tub and integrated stove
– Detachable aluminum UV powder coated end unit
– Stainless steel stove pipe
– Aluminum perforated grate
– Aluminum rails
– Red Cedar removable seating
– Red Cedar shelf/ seat finished with TimbrePro Coatings
– Stainless steel and White Oak handle
– Ball Faucet
– Stainless steel marine hinges for powder coated aluminum stove door
– Stainless steel screws in seating and grate off-sets
– 4 Fire Bricks
– Operational Roll-up Cover
– Full Cover Optional

HOW DO I OPERATE THE SOAK?  – WOOD FIRED
ATTENTION! Water first – never start a fire without filling the tub with water and please ensure the stove is covered by a minimum of 1” or more of water.

1. FILL WITH WATER FIRST
– Fill the tub and make sure sure water is covering the stove box prior to starting the fire.
– Fill high enough but leave room for the displacement of two people.
– Failure to fill with water before starting a fire will result in a blow out in the aluminum stove.
** If you are allowing others to use your SOAK while you are not present please stress the importance of this.
2. START FIRE ONLY AFTER FILLING TUB WITH WATER
– Lay down your firebricks closer to the back and together.
– Start with kindling and a fire starter such as paper.
– To minimize smoke, use only dry wood, not freshly sawn.
– Once fire is going add your medium sized wood before you add your big pieces.
– Try to not build the fire so big that flames are coming out of the pipe!
– In a West Coast Climate it will take approximately 2 hours and 45 minutes to get to 103 degrees.
– When you are getting close to desired temperature do not put as much wood on the fire, back off and add maintenance pieces when needed.
– Always keep an eye on your fire, never leave children unattended by the fire.
3. HEATING UP
– Use a cover to maintain heat and keep debris out.
– From time to time stir with a paddle.
– Use a floating Hot Tub thermometer.
– If you have overheated your water add cold water from the hose.
– The stove pipe grate will be hot for the first 1-2 hours while heating up the SOAK. It cools off by the time the water gets to temperature.
4. BEFORE GETTING IN – CLEAN YOURSELF
– The SOAK was designed on the Japanese bathing principals of being clean/ scrubbed before you sit in your fresh water.
– Wipe feet to avoid getting debris in the water.
5. ADDITIVES
– You can safely use Epsom Salts
– Baking soda
– If you want to use herbs, etc. use a mesh bag so that you don’t clog your drain pipe.
– We do not recommend introducing soaps, try to keep the water clear.
6. USING
– For the first 7 or more sessions the water will become tea coloured from the tannins and oils in the Red Cedar, this is normal.
– You can sit on the end unit or shelf-seat to take breaks from the heat.
– Drink water.
– Relax, rejuvenate, restore.
– When finished let the water cool, attach hose to the faucet and use chemical free water on your garden or lawn.
7. WATER SANITATION
– The SOAK was designed to use a smaller volume of water than a regular hot tub and for short periods of time 1-3 days only, then drain.
– If needed, use a leaf skimmer or towel to clean the surface of the water.
– You can use food grade hydrogen peroxide (35%) to kill some bacteria – it is safe to use with aluminum and usually available at Health Food Stores. Please use caution and handle safely.
– Exposing to UV can help.
– Red Cedar is anti-bacterial and anti-fungal.
– Salts and baking soda are anti-bacterial.
8. CLEANING
– Take out wood work and lay on a clean area. Wood work can be cleaned with water and a natural soap.
– Clean inside the tub with a carwash sponge, water and natural cleaners such as 10% vinegar and a small amount of soap.
– Use a smaller sponge on the end of broom handle to get behind the sides of the stove.
– Use a flat mop head with the handle off to clean underneath the stove.
– Rinse everything off.
– When needed clean ash and wood out of the stove box.
– When needed use a stiff brush to clean inside the stove pipe.
9. SAFETY
– Please never leave children unattended in the water or allow them to sit next to the stove pipe, shake or take off the pipe.
– Be sure that a responsible adult is in control at all times.
– Children should use the tub at lower temperatures than adults. Consult your physician for advice on soaking for children, pregnant women, people with heart conditions or you have other specific questions concerning health and safety.
10. MAINTENANCE + TROUBLE SHOOTING
– Keep the inside clean between uses.
– To keep your SOAK looking great avoid dragging items on your powder coated surfaces or woodwork.
– Place a thin sheet of EPDM rubber on the bottom of the end unit before storing fire wood.
– If your drain pipe becomes clogged with debris try flushing out with a hose.
– Keep your SOAK tub and wood shelf area covered between uses.
– If storing for an extended period consider covering.
– To polish your aluminum (on the outside only) you can use a product such as 3M Marine polish or other aluminum polishes sold at a Marine Supply.
– 99% Isopropyl Alcohol removes finger prints.

WHAT ARE THE ACCESSORIES?

SOAK Operational Cover

SOAK Operational Cover

OPERATIONAL COVER – Included in price 
Low profile minimal cover to keep heat in while in using and keep debris out.
Black – custom colours available for an additional charge.
Made in Gibsons, B.C.
Top Material: Sunbrella Marine Fabric – UV, weather resistant, premium outdoor fabric www.sunbrella.com.
Insulation: Aluminum Foil Bubblewrap R-4.2, Non-toxic / non-carcinogenic, Lightweight, Not affected by moisture or humidity, Resists growth of fungi, mold and mildew.
Mesh: Vinyl coated polyester weather and rot resistant, abrasion & tear resistant
1/2” aluminum rod stiffeners x 5 lengths.
Grommets: stainless steel.
Attaches to welded standoffs in front and longer end unit bolts in the back.

Full SOAK Storage Cover
FULL STORAGE COVER

Essential for worry free, walk away storage! Fitted full cover, made of same weatherproof UV material as an RV cover. Used in combination with a plywood cover or hard blue foam board gives you worry free protection that your SOAK will not fill with water or get excessively dirty or exposed to sun in between uses.

 

SOAK Propane Kit

SOAK Propane Kit

PROPANE OPTION
*PLEASE NOT THAT WE USE CSA APPROVED PARTS AND ASSEMBLE THEM. THE UNIT IS NOT CSA APPROVED AS A SEPARATE UNIT.
Propane burner kit
Cost: $260 CAN. Does not include a propane tank.

WHERE DO YOU MAKE THE SOAK AND BUY YOUR MATERIALS?

– Made by us – ox + monkey (Jeremy Clement & Kez Sherwood) in Gibsons, B.C!
– Our Marine Grade Aluminum and Stainless Steel are from the Lower Mainland.
– Wood-work is made by The Chairmaker in Roberts Creek.  He sources the Red Cedar from a Sunshine Coast Sawyer.
www.thechairmaker.ca
– Covers are made in Gibsons by Seven Seams specializing in Marine applications.  www.sevenseamsmarine.com
– Our fastners, hardware, firebricks, etc. are purchased locally.
– Marine hinges from Western Marine.
– Parts and fasteners by Gibsons Building Supply and Gibsons Fasteners.
– Powder coating is done by Hudson Powder Coating in Burnaby, B.C.

CONTACT US TO ORDER

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